Reputation Management & Reviews
Your online reputation is your most valuable asset. We help you build it, protect it, and leverage it for growth.
88% of Consumers Trust Online Reviews as Much as Personal Recommendations
Before a homeowner calls a contractor, they check reviews. Before they book a service, they compare star ratings. Before they trust you with their home, they read what other customers have to say. Your online reputation isn't just nice to have — it's the difference between getting the job and losing it to a competitor.
Reviews are also one of the top 3 ranking factors for Google local search. More positive reviews = higher rankings = more visibility = more leads. It's a virtuous cycle that compounds over time.
At Live 360 Marketing, we manage your entire online reputation — from generating new reviews to monitoring and responding to existing ones. We help you build a review profile that builds trust, improves your Google ranking, and converts more browsers into buyers.
What We Do for Your Reputation
📩 Review Generation
Automated review request campaigns via text and email. We make it easy for happy customers to leave a review with one-click links. Most businesses see 5–20 new reviews in the first 90 days.
🔔 Real-Time Monitoring
We monitor all major review platforms 24/7. You get instant alerts when a new review is posted — positive or negative — so nothing slips through the cracks.
💬 Professional Responses
We help craft thoughtful, professional responses to every review. Responding to reviews — especially negative ones — shows potential customers you care about service quality and customer satisfaction.
📊 Reputation Dashboard
See all your reviews across every platform in one dashboard. Track your average rating, review volume, response rate, and sentiment trends over time.
The Impact of Reviews
5–20
New reviews in first 90 days
88%
Trust reviews like recommendations
Top 3
Google ranking factor
Reputation management starts at $349/month
Included in every package. No long-term contracts. Cancel anytime.
Frequently Asked Questions
How do you help me get more reviews?
We set up automated review request systems that send a friendly text or email to your customers after a job is completed. We also provide you with a direct review link you can share. The easier you make it for customers to leave a review, the more reviews you'll get.
What do you do about negative reviews?
We help you craft professional, empathetic responses to negative reviews. A well-handled negative review can actually build trust — it shows potential customers that you care about customer satisfaction. We also monitor for fake or spam reviews and help you flag them for removal when appropriate.
Which review platforms do you monitor?
We monitor Google, Yelp, Facebook, BBB, Angi, and other industry-specific platforms. Google reviews are the highest priority because they directly impact your local search ranking and Google Business Profile visibility.
🎯 Who This Is For
Contractors, roofers, HVAC companies, plumbers, electricians, painters, landscapers, home service businesses, and local professionals who want more leads, better visibility, and a marketing partner they can trust.
Ready to Grow Your Business?
Talk to us today. We speak English & Spanish.
